Shipping and Delivery Policy
🚚 Shipping Policy
🌍 Delivery Areas
• UK-wide: Main service area
• International: Available (excluding Asia, Africa, and Middle East)
• 100% discreet shipping - no branding on packages
📦 Shipping Options & Costs
🇬🇧 UK Orders:
• Standard: £3.99 (2-3 working days, tracked)
• Free shipping on orders over £50
✈️ International Orders:
• 4-7 working days (tracked)
• Duties prepaid (DDP) - no hidden fees
⏳ Processing Time
• 1-2 business days to process
• Ships Mon-Fri (excluding holidays)
• Carriers: Royal Mail, DPD or Evri
📦 Discreet Packaging
• Plain outer packaging
• Neutral return address
• Discreet billing ("DS LTD" on statements)
🔄 Returns & Issues
• No returns/exchanges (hygiene policy)
• Damaged items: Email photos within 48hrs for replacement
• Lost packages: We'll reship free of charge
📱 Tracking & Support
• Automatic tracking emails
• Contact: support@discreetsleeve.com
• FAQ section available
🌱 Sustainability
• Carbon-neutral shipping