Shipping and Delivery Policy

🚚 Shipping Policy


🌍 Delivery Areas

• UK-wide: Main service area
• International: Available (excluding Asia, Africa, and Middle East)
• 100% discreet shipping - no branding on packages


📦 Shipping Options & Costs

🇬🇧 UK Orders:

• Standard: £3.99 (2-3 working days, tracked)
• Free shipping on orders over £50

✈️ International Orders:

• 4-7 working days (tracked)
• Duties prepaid (DDP) - no hidden fees


⏳ Processing Time

• 1-2 business days to process
• Ships Mon-Fri (excluding holidays)
• Carriers: Royal Mail, DPD or Evri


📦 Discreet Packaging

• Plain outer packaging
• Neutral return address
• Discreet billing ("DS LTD" on statements)


🔄 Returns & Issues

• No returns/exchanges (hygiene policy)
• Damaged items: Email photos within 48hrs for replacement
• Lost packages: We'll reship free of charge


📱 Tracking & Support

• Automatic tracking emails
• Contact: support@discreetsleeve.com
• FAQ section available


🌱 Sustainability

• Carbon-neutral shipping